Web Production Assistant
Parts Counter Associate
Warehouse Packer
Warehouse Worker
Warehouse Receiving Clerk
Retail Sales Associate
Call Center Representative
Web Production Assistant
Chaparral Motorsports seeks a Web Production Assistant with a strong direct to consumer orientation. Assistant will work with department to maintain website product mix and design aesthetics.
This is an entry level position.
Requirements: Ideal candidate will have professional web design and development experience, although candidates with a strong academic background and/or portfolio without professional web experience will be considered; be detail-oriented with solid web design fundamentals-essential for site maintenance and improvement projects. A degree in Graphic Design/Computer Science (or Web Design) or web-page construction and specific experience with creating web specific graphics for an e-commerce site is a plus.
In addition to HTML and HTML editing and layout programs (i.e., Dreamweaver), the candidate needs to be fluent in PhotoShop, with a working knowledge of JavaScript. Programming/Macro skill (Perl/PHP/VBScript) a plus. Demonstrate a strong understanding of the principles of design, with specific proficiency in color correction, scanning, photo enhancing & retouching, and other graphic production techniques for print and Web. Understand image formats (EPS, TIF, GIF, JPEG, PDF) graphic compression tools and their use. Experience with E-Commerce a plus. Must be resourceful, a quick-learner, and like to work with a variety of projects, likes technologies, and communicates well; able to design on the fly in a production environment, work independently and able to work in a team environment and across multiple projects.
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Parts Counter Associate
Job Purpose:
Sells parts by taking and clarifying customer orders; retrieving and selling new and replacement parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment.
Duties:
Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions.
Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.
Stocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system.
Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier.
Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.
Updates job knowledge by participating in educational opportunities; reading about new products.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Data Entry Skills, Telephone Skills, Customer Focus, Customer Service, Verbal Communication, Selling to Customer Needs, Meeting Sales Goals, Product Knowledge, Inventory Control, Professionalism, Job Knowledge
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Warehouse Packer
Job Purpose:
Prepares products for delivery to customer by packing product in cartons; labeling cartons.
Duties:
Sets-up station by receiving packing order; gathering packing materials; notifying material handlers for required materials.
Approves products for shipment by inspecting product visually for deficiencies.
Inspects packages to ensure the proper products are being released
Packs cartons by folding carton; following prescribed arrangement; placing product in carton.
Finishes cartons by sealing openings; affixing shipping label.
Prepares pallets by following prescribed stacking arrangement; tagging pallets.
Documents actions by completing logs.
Maintains safe work environment by following standards and procedures.
Updates job knowledge by participating in educational opportunities.
Accomplishes manufacturing and organization mission by completing related results as needed.
Skills/Qualifications:
Packaging, Manufacturing Quality, Equipment Maintenance, Manufacturing Experience, Mechanical Inspection Tools, Tooling, Safety Management, Documentation Skills, Lifting, Control Engineering, Controls and Instrumentation
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Warehouse Worker
Job Purpose:
Completes shipments by processing and loading orders.
Duties:
Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Maintains inventory controls by collecting and fulfilling stock location orders.
Maintains quality service by following organization standards.
Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
Maintains technical knowledge by attending educational workshops; reviewing publications.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance, Data Entry Skills, Dependability
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Warehouse Receiving Clerk
Job Purpose:
Accepts shipments and ships product by unloading, loading, and verifying shipments.
Duties:
Receives items by unloading vehicles; accepting deliveries; unpacking containers.
Verifies items received by inspecting condition of items; comparing count/measure of items to purchase order and packing list; noting discrepancies.
Documents items received by recording identifying information.
Transfers orders received by routing or delivering items to requesting department.
Replaces damaged items and shortages or obtains credit by informing shipper and transporter of damage or shortage; returning damaged items; requesting new items or credit for shortages.
Receives credit-return materials from production by verifying identifying information and quantity of materials; placing materials in inventory.
Maintains shipping and receiving materials by checking stock to determine inventory level;
Contributes to team effort by accomplishing related results as needed.
Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
Skills/Qualifications:
Organization, Quality Management, Supply Management, Deadline-Oriented, Dependability, Persistence, Time Management, Independence, Documentation Skills, Customer Service, Reporting Skills
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Retail Sales Associate
Job Purpose:
Serves customers by helping them select products.
Duties:
Talks with customers by phone or in person in a professional and courteous manner
Using the computer to look up records and enter customer information, and process sales orders for parts and accessories.
Answer customer questions and deliver customer service.
Determine and communicate prices for parts requested.
Stamps, attaches, or changes price tags on merchandise, referring to price list.
Stocks, organizes and cleans storage areas and displays with new or transferred merchandise.
Sets up advertising signs and displays merchandise on shelves, counters, or tables to attract customers and promote sales.
Prepares “Good Condition” returned merchandise for resale.
Cleans display cases, shelves, and aisles. Greets customers into the showroom, and personally assists in helping to find/identify products for purchases
Uses the Point of Sale (POS) system to accurately process and complete customer purchases, orders, and returns
Receives payment for parts, and processes/obtains credit authorization, wraps/bags merchandise for customers
Solicits sale of feature, cross-sell, and up-sell products to customers.
Completes any follow-up necessary to ensure complete and accurate service and customer satisfaction.
Displays development of product and technical knowledge, as well use of the Chaparral Motorsports catalog and web resources.
Addresses complaints and customer concerns, and bringing them to the attention of assigned Supervisor for further investigation and consideration.
Displays the ability to control customer interactions, and meet/exceed customer needs and expectations.
Displays good judgment by enlisting the assistance of supervisory or mentor help when required.
Attends to the showroom daily and weekend task lists.
Helps prepare displays and merchandise products.
Adheres to all safety notices and policies.
Displays flexibility in work schedule.
Skills/Qualifications:
Listening, Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, Job Knowledge
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Call Center Representative
Job Purpose:
Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Duties:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
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